Shipping Policy

SHIPPING & HANDLING

STARWHEELS Electronic processes orders for shipping from Monday to Friday, excluding public holidays. Orders received on weekend and holidays will be processed the next business day.

DOMESTIC SHIPPING
We offer free shipping Australia Wide, all our product are shipped and dispatched from Melbourne.
SHIPPING RULES AND RESTRICTIONS
While we take utmost care in selecting our couriers, we are not responsible for merchandise risk of loss after the courier has delivered the order to the address. We do not take responsibility if the courier cannot deliver the package in time due to incomplete address, misspelled address, or no recipient at the destination address. Additional cost will be incurred in such circumstances. Free shipping will be offered however if there are mistakes in the order(s) from our side. Once a shipment has been picked up by the courier, there is little control from our side as to delivery times and/or delays. However, our clients come first, so if you are unhappy with the courier service your feedback will help us improve our service, so please do not hesitate to let us know.
TRACKING YOUR SHIPMENT
Once your order has been shipped, you will receive an automated e-mail with your tracking information. You can track your parcel here. Please allow some time for the status of the shipment to correctly display at the above link.